{"id":1416,"date":"2020-03-10T15:44:50","date_gmt":"2020-03-10T15:44:50","guid":{"rendered":"https:\/\/rsidrivesroi.com\/?p=1416"},"modified":"2020-03-10T15:44:52","modified_gmt":"2020-03-10T15:44:52","slug":"team-spotlight-bobby-putnam","status":"publish","type":"post","link":"https:\/\/rsidrivesroi.com\/blog\/team-spotlight-bobby-putnam\/","title":{"rendered":"RSI Team Spotlight: Bobby Putnam, Senior Project Manager"},"content":{"rendered":"\n

For this RSI Team Spotlight, we\u2019re showcasing Bobby Putnam, one of our senior project managers. Bobby comes from a multi-generational family of kitchen fabricators with decades of experience working for industry leaders and running his own fabrication shop before joining our team.<\/p>\n\n\n\n

“Bobby is one of the most loyal and professional men I have ever known. He is highly organized and a master at dealing with all types of customers in a “win-win” manner.”<\/p>Steve Turknett, RSI CEO<\/cite><\/blockquote><\/figure>\n\n\n\n

Bobby spends the majority of his time overseeing RSI\u2019s long-lasting IHOP relationship, working with franchisees across the country. In addition to that, he spends time fielding new business calls, mentoring new team members, and drafting when the design team needs supplemental help.<\/p>\n\n\n\n

\n\n\n\n

How Long Have You Been With RSI?<\/h4>\n\n\n\n

Just about 13 years now and I\u2019ve known some of the guys here for closer to 30. <\/p>\n\n\n\n

What Was Your Background Before RSI?<\/h4>\n\n\n\n

Well, I\u2019ve been designing and drafting for basically my entire life. I remember designing racecars with my dad when I was a young kid. He got involved in kitchen design & fabrication back in the 50s, so when it came time to enter the workforce, my brother and I followed him into it.<\/p>\n\n\n\n

Just like Steve Hudson, I worked for the \u201cGodfather of Stainless\u201d and got to design kitchens for seven different concepts within the Stratosphere in Las Vegas.<\/p>\n\n\n\n

What\u2019s Kept You In The Industry For So Long?<\/h4>\n\n\n\n

The answer to that has two parts. First, I still love drawing and designing. Since I was a kid, it\u2019s been a passion of mine, and I\u2019m still happiest when I\u2019m designing. Second, it\u2019s the people. I love the way RSI does business and the people I get to work with. They\u2019ve been in my life for three decades at this point.<\/p>\n\n\n\n

What Is The Day-To-Day Of A Senior Project Manager?<\/h4>\n\n\n\n

I spend a lot of time communicating directly with clients, building out contracts, and growing relationships. I handle our IHOP account, which means I\u2019m speaking to franchisees, corporate-side folks, and architects for new stores all the time. In fact, I\u2019ll be at a conference soon and will get to meet some people I\u2019ve been talking to on the phone for 10+ years but have never met in person.<\/p>\n\n\n\n

When I\u2019m not doing that, I\u2019m supporting the design team when they need extra help and mentoring new hires. There are a lot of us who have been at RSI for a long time, and it\u2019s up to us to train the next generation so the company can live on after we retire.<\/p>\n\n\n\n

What Sets RSI Apart From Other Companies In The Industry?<\/h4>\n\n\n\n

Having a personality. Giving people a real person to talk to who can answer questions and get things done. We have a relationship-focused team and we still operate like a good ol\u2019 boy business, where handshakes are promises.<\/p>\n\n\n\n

I\u2019ve been at places where, as an employee, you\u2019re just a number on a sheet. RSI is the exact opposite of that.<\/p>\n\n\n\n

What Do You Enjoy Most About Working At RSI?<\/h4>\n\n\n\n

I enjoy my team and I enjoy doing what I love. More than that, I really appreciate that I still get challenged to grow after all these years. RSI trusts guys to learn new skills and grow in new roles. The best way to say it is this: this is where I want to retire.<\/p>\n\n\n\n

What Projects Are You Most Proud Of?<\/h4>\n\n\n\n

At RSI, it\u2019s IHOP. It\u2019s such a critical account for us, so I like the pressure of proving our value to each new franchisee. I realized a while ago that I\u2019m more interested in serving chain accounts than one-off design projects, and IHOP lets me press into that interest every day.<\/p>\n\n\n\n

How Would You Describe Company Culture at RSI?<\/h4>\n\n\n\n

Like I said, it\u2019s still all about handshakes and keeping our word. So many other places, the places where you have to have a badge to swipe in and you just keep your head down and work, they aren\u2019t reliable and people don\u2019t like working there. <\/p>\n\n\n\n

Here, we get to build relationships, we have the support of ownership, and my coworkers have become my friends.<\/p>\n\n\n\n

What Do You Enjoy Doing Outside Of Work?<\/h4>\n\n\n\n

Riding Harleys with my fianc\u00e9e. I read Ride Texas Magazine, and the job their writers have of driving around Texas and writing about the trip; that\u2019s my dream job if I was doing anything else.<\/p>\n\n\n\n

Beyond that, I love spending time with my kids and my grandchild. No matter what we\u2019re doing together, it\u2019s where I want to be. <\/p>\n\n\n\n

\n\n\n\n

We\u2019d like to extend a sincere thank you to Bobby for sitting down with us for this spotlight interview. His passion for building relationships shines through with our clients, which is precisely why IHOP requested that he attend their conference this year. They just had to meet the team member responsible for keeping their projects moving forward. We\u2019ll be back soon with our next RSI Team Member Spotlight.<\/p>\n","protected":false},"excerpt":{"rendered":"

For this RSI Team Spotlight, we\u2019re showcasing Bobby Putnam, one of our senior project managers. 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