For this RSI Team Spotlight, we\u2019re showcasing Steven Hudson, one of our senior project managers. Steve has decades of experience at all levels of commercial kitchen fabrication, and his dedication to customer service makes him a standout member of our team. <\/p>\n\n\n\n
He is the project manager primarily responsible for managing RSI\u2019s relationship with Uncle Julio\u2019s, and we couldn\u2019t more proud of the job he\u2019s done in that role. You\u2019ll see his enthusiasm for the industry and the pride he has in his work come through in the interview below.<\/p>\n\n\n\n <\/p>\n\n\n\n Going on five years now, although I\u2019ve known some of my coworkers here for many years longer than that. <\/p>\n\n\n\n I\u2019ve been working in commercial kitchen fabrication for almost 20 years at companies of all sizes. I started as a project manager for a man we referred to as the \u201cGodfather of Stainless\u201d in our region. He threw me in the deep end right away. I learned quite a bit and enjoyed it.<\/p>\n\n\n\n I never get tired of starting from nothing and watching a project\u2019s lifecycle. From ideas to drawings to a fully-functioning kitchen. The journey from paper to real-life never gets old.<\/p>\n\n\n\n I oversee all aspects of design & construction for my national chain account, Uncle Julio\u2019s. That includes designs, floorplans, shop drawings, and making sure the product that\u2019s being sold is built properly. Then I help arrange installation and ensure everything gets up and running.<\/p>\n\n\n\n Customer service is everything. I learned that from the very beginning. In a lot of ways, we and our competitors are selling similar products at a similar price. What has to separate us is customer service. So that\u2019s where I place a great deal of emphasis. It\u2019s something RSI believes in as a company.<\/p>\n\n\n\n I\u2019d say the quality of our product and our customer service. Our custom fab capabilities are second to none. We also have a unique family atmosphere, without sacrificing professionalism. I\u2019ve worked for some of the largest and smallest fab companies around, so I know what\u2019s out there. RSI is just on a level all its own.<\/p>\n\n\n\n That family-like culture and the freedom that comes with it. No one here dreads coming to work in the morning. I also love that in addition to my national chain account, I also get to work on unique one-off projects. That variety keeps me sharp and engaged. At the end of the day, each workday gives me a new opportunity to be successful.<\/p>\n\n\n\n Uncle Julio\u2019s. I\u2019ve got a great deal of pride in that account. I think the kitchens we create for them are beautiful, and they produce delicious food as well, which is always nice. I don\u2019t mean that in a funny way, I mean it\u2019s a powerful thing to see a client be successful with the products we create.<\/p>\n\n\n\n Oh, I\u2019m a huge gearhead. Love hotrods, building racecars and working on kit cars. I used to sell motorcycles and personal watercraft, so if it\u2019s fun to drive I\u2019ve probably got some experience with it.<\/p>\n\n\n\n We\u2019d like to extend a sincere thank you to Steve for sitting down with us for this spotlight interview. Team members like Steve, with his industry experience and tireless passion for customer service, truly make RSI what it is today. We\u2019ll be back soon with our next RSI Team Member Spotlight.<\/p>\n","protected":false},"excerpt":{"rendered":" For this RSI Team Spotlight, we\u2019re showcasing Steven Hudson, one of our senior project managers. Steve has decades of experience at all levels of commercial kitchen fabrication, and his dedication […]<\/p>\n","protected":false},"author":1,"featured_media":381,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11],"tags":[],"acf":[],"yoast_head":"\n
“Customer service is everything. I learned that from the very beginning. In a lot of ways, we and our competitors are selling similar products at a similar price. What has to separate us is customer service.”<\/p>Steve HUDSON<\/cite><\/blockquote><\/figure>\n\n\n\n
\n\n\n\nHow Long Have You Been With RSI?<\/h4>\n\n\n\n
What Was Your Background Before RSI?<\/h4>\n\n\n\n
What\u2019s Kept You In The Industry For So Long?<\/h4>\n\n\n\n
What Is The Day-To-Day Of A Senior Project Manager?<\/h4>\n\n\n\n
How Important Is Customer Service When Serving An Account Of This Size?<\/h4>\n\n\n\n
What Sets RSI Apart From Other Companies In The Industry?<\/h4>\n\n\n\n
What Do You Enjoy Most About Working At RSI?<\/h4>\n\n\n\n
What Projects Are You Most Proud Of?<\/h4>\n\n\n\n
What Do You Enjoy Doing Outside Of Work?<\/h4>\n\n\n\n
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